Privacy Policy
when you shop with us or contact our customer support team.
1. Information We Collect
When you place an order or contact us, we may collect information necessary to process your order and provide customer support.
This may include:
Name: Your name provided when placing an order or contacting us.
Phone Number: Your contact number for order confirmation and delivery communication.
EmailAddress:Your email address, where provided, for order-related communication.
Delivery Address: The address required to deliver your order.
Order Details: Information about the products you purchase and details related to your order.
Customer Support Information: Information you provide when contacting us regarding an order, product, return, exchange, or other support request.
We collect only the information needed to process and support your orders and provide our services.
2. How We Use Your Information
We use the information we collect for purposes including:
Processing and delivering your orders. Confirming and communicating with you about your orders. Providing customer support and responding to your questions. Handling returns and exchanges. Improving our products, services, and overall customer experience. Maintaining the security and proper operation of our website and services.
We use your information primarily to provide you with a smooth and reliable shopping experience.
3. Sharing Your Personal Information
We respect your personal information and do not sell your personal information.
Where necessary to fulfil your order, certain information may be shared with trusted delivery or courier partners. This may include information such as your name, phone number, and delivery address so that your order can be successfully delivered to you.
We only share information where it is necessary to provide our services and fulfil your order.
4. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us.
Contact: WhatsApp / Phone: +92 303 8666705